Purchases and Transactions

My bank transfer did not get processed. What can I do about this?
I would like to top up my shopping credit in advance in my account. Where can I find the correct bank details?
Which payment methods can I use?
I would like to top up the shopping credit in my profile. Where can I find the correct bank details?
I would like to pay for my orders with a bank transfer. Where can I find the correct bank details?
I bought a voucher or an eVoucher. Can I cancel my purchase?
How do I shop with coupon codes that I receive under the menu item "Coupon"?
Where can I see an overview of my purchases?
My credit card payment for the eVoucher has failed. Why is that?
How long do I have to submit a complaint if my purchase has not been logged?
What can I do if a purchase has not been logged?