Vouchers
If you have received a defective voucher that was not accepted at the till, please use the contact form to get in touch with the myWorld Team.
You can quickly find out which vouchers are currently available in the free Cashback App as well as on the myWorld Website.
You just select the search symbol on the Cashback App home screen and activate the "Vouchers" filter under "Types of Shopping." Then a list of businesses will be shown for which we offer vouchers. If you select a company and click on "Buy voucher now", you will see which values are available.
You easily find the companies that offer vouchers on the myWorld Website using the search feature with the filter "Original Vouchers." If you select a company and click on 'Order Vouchers' on the next site you will see which values are available to you.
The available voucher values can be easily found on the free Cashback App as well as on the myWorld Website.
Just select the search symbol on the Cashback App home screen and activate the "Vouchers" filter under "Types of Shopping." Select one of the companies shown for which you would like to purchase vouchers for and click on "Buy Vouchers now". As soon as you have clicked on it, you will see the values that are available to you.
On the myWorld Website you can quickly find the companies that offer vouchers by using the filter "Original Vouchers" within our search. Choose the business you would like to buy a voucher for and click on "Order Vouchers" on the next page. Afterwards you will see which values are available to you.
Yes, you can have your order delivered to another address. Simply add an alternative delivery address during the order process. Please be aware that, when you have already placed an order, you can no longer change the address.
Yes, you can cancel the order of your voucher by sending a message via the contact form within 14 days of purchase.
If you wish to cancel your purchase, please enter your full name, your Member ID, the purchase date, the purchase amount and the order number, which you can find on the myWorld Website in the "My Purchases" tab within "My Orders".
If you need more information on the cancellation, then please take a look at our Voucher Order Conditions.
You can find our office hours here.
Please give us two working days from the receipt of your payment to complete your order. If you have already waited longer than five days for your voucher, please contact the myWorld Team via the contact form.
Any vouchers you purchase are valid for an unlimited period of time.
You can purchase vouchers from your country office or a voucher selling point. Of course, you will also collect Cashback and Shopping Points. Note:First ask at the voucher selling point whether the requested vouchers are available.
You can find the Partners that offer online voucher orders here. Of course, you will also collect Cashback and Shopping Points when ordering vouchers. Depending on the voucher type and your personal preferences, you can also collect your vouchers directly from your country office or have them sent to you by post.
Value Cards are voucher cards that can be topped up with credit at any time. You can find out how and where you can top up a Value Card on the details page of the respective Partner in the Cashback App or on the myWorld Website. You will receive Shopping Benefits on the top-up value.